- Once we have negotiated the terms of your new tenancy on behalf of yourself and the landlord, you will be required to put down a holding fee to secure the property. The holding fee is equivalent to two weeks of the agreed rent and payable in cash or bank transfer. If a holding deposit has not been placed with us, the property cannot be withdrawn from the market and may be let to another interested party. In the event that you are unable to take up the option of this tenancy on the move in date for any reason, then this holding fee will be held against any losses or expenses incurred by the agent or the landlord. If the landlord withdraws from letting his property, then the holding fee will be refunded less the cost of referencing and the results of the reference will be yours to keep.
- All offers are subject to satisfactory references being received and accepted by the landlord.
- You will receive an email upon receipt of holding fee which outlines the necessary reference documents required.
- Once the referencing process has been satisfied, you will receive a tenancy agreement and your final invoice.
- The invoice will include your 6 week security deposit, your first month’s rent and our administration fee of £300 inc. VAT (£250 plus VAT). VAT. Our administration fee includes contract negotiation, arranging the tenancy and agreement, identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers/landlords and any other relevant information to asses affordability for each tenant however, if a guarantor is required, an additional £50 inc. VAT (£41.67 plus VAT) will be added to your invoice. In some cases, you may be asked to pay rent quarterly or six monthly in advance. The holding fee of two weeks rent which you put down to secure the property will be deducted from your first rental payment.
- This amount must be paid by bank transfer and cleared before fiveseventen or the inventory clerk can release keys to you on the day of move in.
- You must bring your bank details with you when you sign the agreement for a standing order mandate to be completed. All monthly rental payments are made strictly via bank standing order only.
- Your deposit will be registered with the DPS (Deposit Protection Service). You will be given the terms and conditions of the DPS and a tenants guide to the DPS upon signing your tenancy agreement so as you are fully aware of how your deposit is being protected.
- The landlord will pay for an inventory make and check-in to take place at the beginning of the tenancy and you will be responsible for the check-out fee at the end of the tenancy. Both appointments are carried out by an independent inventory clerk and at the check-in, they will go through the contents of the property with you and note the condition. If you have any queries you must raise it with the Inventory clerk at the time of the check in. It is up to you whether you are present at the check-in and check-out.
- The Landlord is responsible for insuring the property and any contents within the property that belong to them. You must insure your own belongings. The Landlord and fiveseventen cannot and will not be held liable for any loss suffered by the Tenant whatever the circumstances.
- All utilities (Electricity, Gas, Water, Telephone and Council Tax) must be notified of your arrival in advance. In the case that fiveseventen manage the property on behalf of the landlord, we will arrange this for you.
- All properties are taken as seen unless otherwise agreed in writing during the negotiation process and prior to a holding deposit being paid.
- All of our tenancies are non-smoking.
- Domestic pets are not permitted except if agreed in writing during the negotiation process and prior to a holding deposit being taken. It is usual for an additional two weeks security deposit to be held. The carpets must be professionally cleaned, sanitised, deodorised and anti bacteria/flea treated on vacating the property. The original invoice will have to be supplied to confirm this has been done.
- Many Landlords have service contracts and preferred contractors. If there is a problem with the property you are renting you must inform the Landlord or the managing agent. Failure to do so may mean that you are liable for any deterioration or damage resulting from any delay. You must not instruct a contractor to undertake any work – if you do it will be at your own expense.
- Should you wish to make any changes to the property including decoration, you must obtain written permission from the Landlord or managing agent before any work commences.
- When smoke detectors are fitted in the property you have an obligation to ensure that they are checked regularly, kept in good working order and batteries replaced when needed. If you become aware of a fault you must immediately notify the Landlord or managing agent. If the property has either natural or bottled gas the law requires an annual Gas Safety Report and you will be given a copy of this when the tenancy begins.
- The Garden or Terrace (if present) It is a requirement of our rental agreement that the Tenant keeps the grass cut, border and paths weed free and shrubs trimmed. Any blockages or problems must be reported.
- All renewals are subject to a fee of between £150 inc. VAT (£125 plus VAT) and £300 inc. VAT. (£250 plus VAT).
- If the landlord is managing your property directly, then we will supply you with their contact details upon receipt of final monies and a signed tenancy agreement.
- If fiveseventen manage your property we will hold keys for it and in the event you have a maintenance issue and cannot attend to meet one of our contractors, then they will use our keys to access the property and attend to the problem raised.
- If fiveseventen are managing your property please contact Deborah Donnelly-Brown at the address below if you have any queries or if there are any problems at the property. You will be supplied with an additional document outlining the relevant contacts and emergency numbers to call during out of office hours.
Tenant Fee Schedule
Upon the acceptance of an offer by a Landlord, a holding fee of two week's rent will be requested from the Tenant to withdraw the property from the market (the Tenancy will be subject to contract and receipt of satisfactory references). The holding fee is non-refundable unless the Landlord does not proceed with the Tenancy. If the Tenancy proceeds the holding fee will be deducted from the initial monies payable.
The first payment after the holding fee has been paid will comprise the first instalment of rent, the Administration / Tenancy Agreement Fee of£300.00 inc. VAT (£250 plus VAT) and the deposit in respects of dilapidations, normally the equivalent of six weeks rent. This payment must be paid in the form of cleared funds i.e. bankers draft or direct transfer to fiveseventen's bank account. If the payment is made by personal cheque, please allow seven working days for clearance of the cheque prior to commencement of the Tenancy. Subsequent payments of rent should be paid by standing order to fiveseventen's client account to arrive on the due date. All cheques or bankers drafts should be made payable to fiveseventen Ltd.
ADMINISTRATION/TENANCY AGREEMENT FEE
The Administration/Tenancy Agreement Fee includes all reference checking, however, if a guarantor is required, an additional £50 inc. VAT (£46.67 plus VAT) will be charged.
fiveseventen is a member of the Deposit Protection Service (DPS) which operates to safeguard your deposit and to ensure that any dispute over the return of the deposit at termination of the tenancy is resolved swiftly, inexpensively and fairly. Please refer to www.depositprotection.com for further information. An additional deposit will be required if a pet is included in the tenancy.
TENANCY RENEWAL FEE
If the Tenancy is renegotiated and extended beyond its original term a charge of £180.00 inc. VAT (£150 plus VAT) will be charged per property.
INVENTORY CHECK-IN AND OUT
An inventory check will be conducted at a pre-arranged time with an independent inventory clerk, booked by fiveseventen. It is recommended that the Tenant be present at both check-in and out to avoid any later dispute. The Landlord will typically pay for the inventory make and check-in and the Tenant for the check-out. The Inventory check-out fee will depend on the size of the property and whether the property is furnished or unfurnished. Quotes can be obtained on request.
The tenant is usually responsible for paying for a professional clean at the end of a tenancy and are charged based on the same basis as the inventory checking costs. Quotes can be obtained on request.
The Tenant is generally responsible for the payment of gas, electricity, water rates, telephone (if supplied), TV licence, and council tax for the duration of the Tenancy. It is the Tenant's responsibility to notify the relevant companies and local authority that you are moving into/out of the property. The Tenant is also responsible for all reconnection costs brought about through the actions of the Tenant.
The Tenant is responsible for insuring his own contents.
Click here to see our tenant fees
All of the above is subject to change by fiveseventen at any time.
fiveseventen is a member of The UK Association of Lettings Agents (UKALA), this means that we comply with UKALA client accounting rules and to give you peace of mind it also provides us with Client Money Protection (CMP) cover, protecting landlord and tenant's money against fraud and unlawful use, whilst in our custody and control.
We are also members of The Property Ombudsman (TPO) and their redress scheme where disputes referred by landlords or tenants can be resolved fairly.